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AGIP psychotherapists work within a rigorous code of ethics and professional practice, in line with the codes of ethics and professional practice of the UKCP. There is also a formal complaints procedure to be used if a patient or other interested party feels that a therapist has not been working within those ethical codes.

For AGIP Professional Members who are also registrants with UKCP, the process of making complaints has been centralised at UKCP. Details of the UKCP Code can be found on the UKCP web site.

For all AGIP members who are not registrants with UKCP (which includes trainees), the AGIP Code of Ethics and Professional Practice and AGIP complaints procedure apply. For a downloadable guide about how to make a complaint, click here.

If you would like more information about our Code please see our existing Code of Ethics and Professional Practice.

In accordance with UKCP practice, AGIP publishes the names of all members (a) where an Investigating Panel is examining a complaint or (b) where there is an ongoing Hearing or Appeal Panel, or (c) who are subject to ongoing sanctions from a Hearing Panel. Details can be found on our ethics notices page.

The following links provide supplementary documents and procedures in support the Complaints Procedure.

The objective is that our procedures are fit for purpose, legally defensible, fair and transparent.

The following document can be accessed here:

AGIP Complaints and Grievance Procedure

Please note the these procedures have two sections – the Grievance section which comes first should be ignored if you wish to make a complaint – move directly to the Complaints section starting on page 9.

The following are procedures which are supplementary to the Complaints Procedure:

AGIP Indicative Sanctions Guidelines

AGIP Complaints Procedure Document and Records Retention Policy

Anonymous Complaints Policy

Publication of Decisions from the Complaints Procedure

The following are information leaflets or forms used by the AGIP Professional Ethics Committee:

Complaints Form

Information for Complainants Leaflet

Being a Witness Leaflet

Guidance for Members leaflet

AGIP 1 Fairbridge Road, London N19 3EW – Psychotherapy Training and Clinic – 020 7272 7013 – Contact us by email

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About AGIP

AGIP is a registered charity (Number 1083030). It was established in 1974 to provide psychoanalytic psychotherapy services and a training programme.

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